Made to order
Every map is formed and finished after you order it, so allow 3–5 working days before dispatch. Gift vouchers are emailed immediately. Bespoke commissions run to their own agreed timeline, typically 4–6 weeks.
Rates and times
Times below are after dispatch, and are the carrier’s estimates rather than a guarantee.
| Destination | Cost | Typical time | Carrier |
|---|---|---|---|
| Ireland | €6.50 | 2–3 working days | An Post |
| United Kingdom | €6.50 | 3–5 working days | An Post / Royal Mail |
| European Union | €12.00 | 4–7 working days | An Post / local post |
| Rest of world | from €22.00 | 7–15 working days | An Post / local post |
Framed maps over 500 mm ship in a rigid, corner-protected carton and may attract a surcharge outside the EU, shown at checkout before you pay.
Customs, duty and VAT
Ireland and the EU: the price you pay includes VAT. Nothing further is due on delivery.
United Kingdom, and everywhere outside the EU: your parcel may attract import duty, local VAT and a handling fee. These are set by your own country and are your responsibility as the importer, not ours. We cannot estimate them, and we cannot mark a parcel as a gift or under-declare its value.
If a parcel is refused or abandoned at customs and returned to us, we will refund the goods but not the outbound or return shipping.
Packaging
Card, paper tape and moulded pulp corners. No expanded foam, no plastic void fill, no plastic tape. All of it is kerbside-recyclable. Framing glass is confirm: acrylic or glass in current frames.
Tracking, delays and damage
You will get a tracking number when your parcel is dispatched. If tracking has not moved in five working days, email us and we will chase it.
If a map arrives damaged, send us a photo of the damage and the outer carton within 14 days and we will remake and reship it at no cost. Please keep the packaging until the claim is settled — carriers require it.
Wrong address
We ship to the address you enter. If it is wrong, tell us before dispatch and we will change it. After dispatch we cannot redirect, and a reshipment to a corrected address is chargeable.