Legal

Accessibility Statement

What standard this site is built to, what we know is imperfect, and how to tell us when we have got it wrong.

Our commitment

This site is built to meet WCAG 2.2 Level AA, and Level AAA where it is practical without harming the design. Accessibility was a build requirement here, not a retrofit.

Status: partially conformant with WCAG 2.2 AA — meaning it conforms in most respects, with the known exceptions listed below.

What we have done

  • A visible skip link to the main content on every page.
  • Semantic landmarks and a single logical heading order per page.
  • Full keyboard operability, with a visible 2px focus indicator that meets the 2.2 focus-appearance criterion.
  • Text contrast of at least 4.5:1 for body copy and 3:1 for large text and UI boundaries.
  • Real form labels, described errors, and no reliance on placeholder text as a label.
  • Descriptive alternative text on every meaningful image; decorative images hidden from assistive technology.
  • Navigation, product gallery and accordions work without JavaScript.
  • Motion respects prefers-reduced-motion; nothing autoplays, flashes or moves without user action.
  • Layout reflows to 320 px and survives 200% zoom and 400% text scaling without loss of content.
  • Target sizes of at least 24 × 24 px, and 44 px for primary controls.

Known issues

  • Caramel text on the darkest ink surface measures approximately 4.6:1 — passes AA for body text, does not reach AAA. Under review for small-text uses.
  • Third-party checkout pages are supplied by our payment provider and have not been independently audited.
  • Some older product photography carries brief alt text that could be more descriptive; being rewritten.

Assessment and standards

Assessed by self-evaluation during the build, combining automated checks with manual keyboard and screen-reader testing. This site is not a public-sector body and so is not within scope of S.I. 358/2020, but we hold ourselves to the same standard.

Tell us

If something here is unusable for you, we want to know, and we would rather hear about it bluntly. Email hello@terraform.ie — we aim to reply within two working days and to fix genuine barriers within 20.

If you need information from this site in another format — large print, plain text, or read to you over the phone — ask and we will provide it.